Office Policies

It is our desire to provide the finest dental care available for your child in an atmosphere of congeniality and mutual trust.

On the first visit we will do a complete examination, including x-rays if needed, and provide instructions for the prevention of dental disease.

Please try not to bring other children on the first visit. We want to concentrate on the child being examined, and we will need the parent for consultation. Other children are easily bored and can create a distraction.

Appointments

Patients are seen by appointment only. Please call to schedule a time to see your child that will be convenient for both of us. We value your time and make every effort to maintain an on-time schedule. If you cannot keep an appointment, we would appreciate as much notice as possible (call the office or leave a message if you need to call after hours), so we can offer that time to another patient. Front Office

Our Financial Policy

We are committed to providing you with the best possible care, and we are pleased to discuss our professional fees with you at any time. Your clear understanding of our financial policy is important to our professional relationship.

Regarding Insurance:

If you have insurance, we will help you receive the maximum benefits available under your policy by submitting claim forms accurately and promptly, usually the same day as your appointment.

Insurance is a contract between you and your insurance company. We file insurance claims as a courtesy to our patients. We cannot become involved in any disputes between you and your insurance company regarding deductibles, co-payments, covered charges, secondary insurance, etc. We can only supply factual information.

You are responsible for the timely payment of your account. Because there can be a significant time delay in receipt of insurance payments, we ask that you make a payment of the estimated amount that your insurance will not pay at the time of the visit.

If your insurance company has not paid the full amount within 60 days, you are responsible for payment of the balance due. If the insurance payment is more than the balance due, we will send you a refund check.

If you do not have insurance coverage, full payment is expected at the time of the appointment. Alternate payment plans must be made prior to the appointment. We do accept VISA or MasterCard.

Thank you for understanding our financial policy. Please let us know if you have any questions or concerns.